Travel Alert Bulletins

Washington State Ferries offers a free travel alert subscription service via email or text message. Travel Alerts help you stay informed of conditions on your route so you can plan ahead.

Wednesday, July 26, 2017 08:03 PM

Muk/Clin - Update - No Extended Wait Departing Mukilteo
There is no longer an extended wait for drivers departing Mukilteo, following earlier delays due to heavy vehicle traffic.

Wednesday, July 26, 2017 08:03 PM

Faunt/Va/SW - Update - No Extended Wait Departing Fauntleroy
There is no longer an extended wait for drivers departing Fauntleroy, following earlier delays due to heavy vehicle traffic.

Wednesday, July 26, 2017 08:03 PM

PT/Coup - Update - Reservation Status for Wed., July 26 - PT 8:30pm Full
For Wednesday, July 26, vehicle reservations are unavailable for the remainder of the day. The Port Townsend 8:30 pm is full and alternate routes are advised. From Coupeville, standby is available for the 9:10 pm and will be loaded on a first come, first served basis. Walk on space is available for both departures. Your alternate routes are Edmonds/Kingston and Mukilteo/Clinton.

Wednesday, July 26, 2017 12:18 PM

Ana/SJs/Sidney – Regular Schedule and Reservations Resume Saturday, July 29
Beginning Saturday, July 29, M/V Chelan will join the Anacortes/San Juan Islands/Sidney route as the international vessel. M/V Hyak, M/V Samish, M/V Elwha, and M/V Tillikum will serve the domestic sailings. This will restore the route to full capacity, and regular Summer 2017 schedule operations will resume. Those who wish to travel to the San Juan Islands or Sidney, BC on Saturday, July 29 and beyond may make vehicle reservations starting Thursday, July 27 at 7 am by visiting or calling 206-464-6400.

The Four Boat Alternative Schedule will remain in place through Friday, July 28 and new reservations remain unavailable for these dates. Customers with existing reservations will get priority on a first-come, first-served basis and stand-by customers will be loaded as space is available. Reservation holders are advised to arrive at least 60-90 minutes prior to any sailing they wish to take, and stand-by customers are advised to arrive at least 2 hours prior. Reservation holders who choose not to travel will not be charged a no-show fee and don’t need to cancel their reservation.

On Friday, July 28, there will be an additional unscheduled sailing from Anacortes to Orcas Island at 8:50 p.m.

WSF thanks you for your patience and understanding while we work to restore full service to these routes.

Wednesday, July 26, 2017 08:07 PM

Muk/Clin - Update - Both Vessels 30 Minutes Behind Schedule
Both vessels are running an estimated 30 minutes behind schedule due to heavy vehicle traffic. This delays the Clinton 6:05 pm, Mukilteo 6:10 pm and other departures. Schedule.

Wednesday, July 26, 2017 08:22 PM

Ana/SJs - Update - Vessels 45-60 Minutes Behind Schedule
The Samish, Tillikum and Hyak are running 45 to 60 minutes behind schedule due to earlier heavy vehicle traffic and terminal loading delays. The Samish left Anacortes 33 minutes late, delaying the 6:45 pm to Lopez, the Lopez 7:35 pm return to Anacortes and the Anacortes 9:00 pm to Lopez, Shaw and Orcas. Tillikum left Lopez one hour late, delaying the 7:05 pm interisland to Shaw, Orcas and Friday Harbor. Hyak left Friday Harbor 51 minutes late, delaying the 6:55 pm to Anacortes, the Anacortes 8:20 pm return to Friday Harbor and the Friday Harbor 10:00 pm all-stops to Orcas, Shaw, Lopez and Anacortes.

Wednesday, July 26, 2017 03:11 PM

Edm/King - Update - Kingston Terminal Overhead Passenger Walkway Hours
Pressure washing and painting activities at the Kingston Terminal began July 10 and will continue through the end of August. Between the hours of 7:30 am and 3:00 pm, Monday to Friday, the overhead passenger walkway will be closed for pressure washing. During this time, passengers will load from the car deck. We apologize for any inconvenience. Updates will occur as the work nears completion.

Tuesday, July 25, 2017 03:20 PM

Seattle Terminal Public Restrooms Temporarily Closed for Repair
The public restrooms at the Seattle Terminal, located in the non-paying area, are temporarily closed for repair. The restrooms located in the paid ticketing waiting area are available. Customers can speak to an employee for directions. The engineers are working on the problem. We apologize for the inconvenience. Updates will occur when more information is available.

Tuesday, July 25, 2017 03:49 PM

Ana/SJIs - Changes to Galley Hours During Four Boat Schedule
Galley hours are modified for the Anacortes/SJI's/Sidney route during the 4-Boat alternate schedule. The changes to galley hours on the vessels are as follows:

Elwha: 5:00am to 8:00pm
Hyak: 6:30am - 12 noon
Samish: 9:00am - 6:00pm
Tillikum:7:30am - 4:00pm

The Anacortes Terminal Café is open between 6:00am-9:00pm daily and is now offering beer/wine.

Monday, July 24, 2017 10:18 AM

Sea/BI/Brem - North Elevator Out of Service at Colman Dock
The north elevator, at Colman dock, is out of service. Passengers are advised to use the south elevator at the terminal. Updates will occur as conditions change.

Tuesday, July 11, 2017 11:54 AM

Sea/BI/Brem - Vehicle Access and Queuing Changes at Colman Dock Now in Place
Starting June 27, the area in front of Colman Dock between Madison St. and Yesler Way will be used as vehicle lanes for tollbooth access and ferry queuing. Drivers may now enter Colman Dock from northbound Alaskan Way under the viaduct or via westbound Madison St. Vanpools, motorcycles and trucks may continue to enter the dock from Yesler Way. For more information, please visit the Project Website. These traffic pattern changes are in preparation of major construction to replace the aging and seismically-vulnerable Seattle ferry terminal. Colman Dock Traffic Access Changes.

Friday, July 14, 2017 12:47 PM

Sea/BI - Bainbridge Truck Traffic Must Use Marion Street Exit
Due to construction channelization at Colman Dock, trucks longer than 40 feet offloading from Bainbridge must exit the Seattle terminal via Marion Street, Monday-Friday, from 6:00 am to 5:00 pm.

Tuesday, July 11, 2017 11:54 AM

Sea/BI/Brem - Colman Dock Holding Area Capacity Reduction Starts July 3
Starting Monday morning, July 3, the construction work zone to replace the aging and seismically vulnerable Colman Dock terminal will expand onto the trestle, reducing holding area capacity. Also, between July 3 and July 5, the southern exit lanes at Yesler Way will be realigned to accommodate the new work zone. During this time, exiting traffic may be directed to the northern exit at Marion Street. Thank you for your patience and cooperation.

For more information, please visit the Project Website.

Tuesday, July 11, 2017 11:54 AM

New Call Center Hours Began July 2
As of Sunday, July 2, the WSF Call Center is open seven days a week from 7 a.m. to 5:30 p.m. Email/web support is also available from 7 a.m. to 5:30 p.m. seven days a week at Reservations for the Anacortes/San Juan Islands/Sidney, B.C. and Port Townsend/Coupeville routes are available 24/7 at TakeAFerry, and general information about Washington State Ferries can be found at WSF Ferries.

The Lost and Found office at Colman Dock is open seven days a week from 10:00 a.m. to 6:00 p.m.

Tuesday, July 11, 2017 11:54 AM

Sea/Brem/BI - ADA Alert - Walk on Passenger "Pre-Boarding" Information
Please be advised that as of June 8, WSF can no longer offer “pre-boarding” privileges to customers at the Seattle/Colman Dock and Bremerton ferry terminals because of ongoing construction and safety concerns. Walk-on passengers are asked to pay attention to signage and to terminal staff for instructions on where to wait to board WSF vessels, which may change as construction progresses. If you need special assistance to board a vessel, please let one of our terminal staff know. We apologize for the inconvenience and thank you for your patience as we improve our facilities.

Monday, July 17, 2017 12:35 PM

Loading Procedures at Terminals with Overhead Passenger Walkways
The following alert is a correction to a previous alert sent Friday, June 23 about procedural changes at terminals with overhead passenger loading:

In an effort to promote consistent boarding procedures and to align the timing of passenger and vehicle/bicycle loads, WSF updated procedures at those terminals where walk-on passengers board via overhead walkways. The intent of the change is to synchronize the raising of the overhead walkway off the vessel at the same time as the vehicle-loading ramp, not to prohibit loading at 2-minutes prior to departure.

What has not changed: 2-minutes prior to the scheduled departure time, the vessel master will notify terminal and deck personnel to begin departure protocols.

New procedure: After a vessel’s 2-minute warning announcement, WSF will continue to load passengers, vehicles, and bicycles until there is verbal confirmation to the master that there are no more passengers coming through the turnstile or loading doors. In the past, vehicles and bicycles were stopped before the passenger turnstiles locked, even though walk-on passengers were still making their way through the overhead loading chute. The new policy allows vehicles and bicycles to load longer, not being stopped until all walk-ons are on board.

Tuesday, July 11, 2017 11:54 AM

Faunt/Va/SW - Fauntleroy Tollbooth Procedures Pilot Test Results
The preliminary data is in! The Triangle Task Force community advisory group recommendations for new tollbooth procedures helped WSF move approximately 85 more vehicles a day between 3 and 6 p.m., compared to an average evening commute. During the pilot study (May 15-18), WSF and the Task Force implemented the procedural changes to see if we could get more vehicles through the tollbooth at peak commute time. In addition to achieving our goal, WSF and members of the Task Force also observed a safer, more orderly flow of traffic on the dock and Fauntleroy Way.

Next steps: WSF aims to implement the Task Force-recommended new tollbooth procedures on June 19, 2017. Customers may not notice a significant reduction to wait times on the dock or on Fauntleroy Way during the initial change period; however, we will continue to adapt and make improvements to the process on an ongoing basis.

WSF will provide more details about switching over to the new tollbooth procedures next week. Thank you for your patience while we work to get more drivers onto the Fauntleroy/Vashon/Southworth ferry faster and more efficiently.

Tuesday, July 11, 2017 11:54 AM

Anacortes/Sidney BC - Identification is Required
U.S. and Canadian citizens 16 years of age and older traveling to or from Sidney BC must have one of the following designated documents: current passport, current passport card, enhanced driver's license (EDL), or "trusted traveler" document such as a Nexus Card. Travelers must have required travel documents ready and in hand upon arrival at the tollbooth.

Wednesday, July 26, 2017 01:02 PM

Faunt/Va/SW - Reminder - Fauntleroy Tollbooth & Traffic Changes Started 6/19
Starting Monday, June 19, all drivers must stop at the tollbooth to buy or redeem tickets. Drivers will receive a destination card and a receipt, and will no longer have to stop again after the tollbooth to scan tickets. Instead, they must keep their destination cards visible, and will be directed to the appropriate holding lane.

WSF implemented these changes to the Fauntleroy traffic patterns with the aim of improving efficiency at the tollbooth during peak commute time.

While we expect the new process to be more efficient than the current one, customers could still experience extended wait times during the busy summer season when the volume of vehicles waiting to board exceeds capacity. We will closely monitor how things are working for at least 30 days, and will make any necessary improvements or adjustments based on the performance data.

Last, but not least, please follow all instructions from WSF staff and signs, and be patient while employees and other customers learn the new procedures. Thank you in advance for your cooperation.

For more information about the new procedure, please visit FVS Improvement. To purchase tickets online, visit Wave2Go.

Tuesday, July 11, 2017 11:54 AM

Muk/Clin - Pick Up and Drop Off at Clinton Must Enter Through Tollbooth
Customers using the ADA/limited mobility pick-up and drop-off area at the Clinton terminal must enter through the tollbooth instead of the transit bus lanes. Entering through the tollbooth helps keep car traffic out of the bus lanes and ensures your safety and security on the dock. Passengers that are able to walk a short distance can save time and avoid lineups at the tollbooth by using the designated drop-off/pick-up area across from the phone booth on Ferry Dock road. Thank you in advance for your cooperation.